Greenscape Turfing Pty Ltd (ABN 94 553 535 202) is committed to protecting your privacy. This policy explains how we collect, use, store and disclose personal information when you use our website, request a quote, or place an order.
1. What we collect
- Contact details: name, phone number, email address and suburb/postcode.
- Project details: service interest, site size, timing, site photos and notes you provide.
- Order details: billing and delivery details, products purchased and order history.
- Technical data: IP address, browser/device data and on-site behaviour analytics.
2. How we collect information
- Directly from you when you submit a form, call, email, message us, or order from our shop.
- Automatically via cookies, website analytics and advertising tags (such as Google Tag Manager/GA4).
- From service providers used to run our website, payments, forms and communications.
3. Why we use your information
- To provide quotes, schedule site visits and deliver products/services you request.
- To process transactions, customer support and warranty-related requests.
- To improve website performance, content and marketing effectiveness.
- To meet legal, tax and accounting obligations.
4. Cookies and analytics
We use cookies and similar technologies to remember preferences, measure traffic and improve user experience. You can control cookies in your browser settings, but some website features may not function correctly if cookies are disabled.
5. When we share information
We do not sell personal information. We may disclose information to trusted third parties where needed to operate the business, including:
- Website, form, hosting, payment and analytics providers.
- Delivery partners, suppliers or installers involved in your order/project.
- Professional advisers (for legal/accounting compliance) or where required by law.
6. Data security and retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. Information is retained only as long as needed for service delivery, warranty records, legal compliance and legitimate business operations.
7. Access and correction
You can request access to personal information we hold about you, or ask us to correct inaccurate details. Contact us using the details below and we will respond within a reasonable time.
8. Third-party links
Our website may include links to third-party websites (for example, social media). We are not responsible for the privacy practices of those external websites.
9. Contact us
For privacy questions or requests, contact:
Greenscape Turfing Pty Ltd
Email: greenscapesturfing@gmail.com
Phone: 0432 667 382
Service area: Sydney wide — Eastern Suburbs, Ryde, St Ives, Pymble, Maroubra, Leppington, Denham Court
This page is provided as general website policy information and should be reviewed by your legal adviser to confirm full compliance for your specific operations.